Back
Resolved

[Drill] Orders from Shopify delayed

Started , resolved .

Sales Channel sync
Resolved

This drill is over. Nothing was affected. (Drill scenario: the signing secret was replaced and every delayed Order has arrived. A postmortem follows within 5 business days.)

Posted .
Updated

This is a drill. Nothing is affected. (Drill scenario: we've found the cause, a webhook signing secret that no longer matches, and are replacing it. Delayed Orders will arrive once it's done. Next update in 15 minutes.)

Posted .
Created

This is a drill of Titan's incident process. Nothing is affected. (Drill scenario: new Shopify Orders are reaching Titan late for some Organizations; Orders already in Titan are unaffected. Next update in 15 minutes.)

Posted .